The tool was down for two days while awaiting review by Google. “Thank you for your understanding and patience in the meantime.”Īfter apologising to users, LastPass was forced to go through the Chrome Web Store’s submission process all over again. “The LastPass extension in the Chrome Web Store was accidentally removed by us and we are working with the Google team to restore it ASAP.” wrote LastPass on its status page on Wednesday evening. It took the password manager company five hours to figure out that the problem had originated in its own office.Ī member of staff had accidentally deleted the extension from the Google Chrome store.

Reports of 404 errors came rolling in on Wednesday, after a number of users found they were unable to install the browser extension through the Chrome Web Store. Once you’ve downloaded and installed LastPass, the extension appears in your browser toolbar.Ģ.1.2. To log in to your account and start using all of the LastPass features, click on the grey LastPass icon in your browser toolbar.Think you’ve had a rough week? A LastPass employee accidentally deleted the password manager’s browser extension from the Chrome store. If you are using this has already been done for you. LastPass via your browserĢ.1.1 If you haven't already done so, download the browser plugin from LastPass. Log in to LastPass via your browser or app on your phone 2.1. LastPass recommend using a 'passphrase' for your Master Password, like tony$growler$venT$15 - it's meaningless to others and difficult for hackers to guess, but something you can commit to memory.Ģ. It's the only password you have to remember. Use a password that's memorable because LastPass won't save it for you. This is a prompt to create a strong, unique Master Password. You should have received an email from the Information Security Group with an activation link. Download the browser plugin from LastPass and/or the app from the app store for your mobile.

You will need to have LastPass installed on your device.

You should also have received an email reply with further instructions.

You should have filled in the Self Service Form (enter 'LastPass' into the 'Describe your issue box') and requested to have a LastPass account created for you.

* We are temporarily not adding new users * This guide is aimed at.

Install lastpass extension